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Shipping And Receiving

Shipping And Receiving

Incoming Packages
When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage. Set-up delivers boxes to conference rooms.
• Conference Name
• Event Dates
• Client / Guest Name
• Hold for Arrival (arrival date)
• Attention <your catering/event contact>
• The Drake Hotel 140 East Walton Street
• Phone
• Fax
• Number of packages in that shipment (IE/ 2nd out of 3 packages)

Packages for functions may be delivered to the hotel up to 3 days prior to the event/convention.
Arrangements must be made through your Catering/Event Manager for storage. Please note that the hotel storage facilities are extremely limited.
Please do not ship valuables. We cannot be responsible for contents.
Receiving, handling and shipping charges may apply. No COD packages will be accepted. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC).

Outgoing Packages
Guests are asked to fill out an outgoing package slip and your appropriate FedEx or UPS slip.
Outgoing parcels are to be directed to the Bell desk
Guests will be responsible for the packing and return of all packages.

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The Drake | 140 East Walton Place, Chicago, Illinois 60611